Effective Date: 12th September 2024
Welcome to www.heritageintheopen.com, a website operated by Muse Heritage Inc. (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, the purchase of tickets for open-air museums, and other services we provide. By using this website or purchasing tickets, you agree to comply with and be bound by these Terms. Please read them carefully before using the website or making any transactions.
1. General Information
Business Name: Muse Heritage Inc.
Website: www.heritageintheopen.com
Email: [email protected]
Address: Bucharest, Romania
These Terms apply to all users of our website, including but not limited to customers, browsers, vendors, and others who access or engage with the site.
2. Acceptance of Terms
By accessing or using any part of the website or purchasing tickets, you agree to these Terms and any policies referenced herein. If you do not agree to all the terms and conditions, you should not use the website or purchase tickets.
3. Eligibility
To make purchases on our website, you must:
- Be at least 18 years old or have the consent of a parent or legal guardian.
- Provide valid and accurate payment information.
- Agree to these Terms and any applicable laws and regulations in your jurisdiction.
4. Ticket Purchases
4.1. Pricing and Availability
All ticket prices are listed in Euros (EUR) unless otherwise stated. We make every effort to ensure the accuracy of prices and availability, but we reserve the right to correct any errors. Availability and prices may vary, and tickets are subject to change without notice.
4.2. Payment
We accept various forms of payment, including credit cards and third-party payment processors (e.g., PayPal). By providing payment information, you represent that you are authorized to use the payment method. Your payment will be processed immediately after the transaction is confirmed.
4.3. Order Confirmation
Once you complete a purchase, you will receive an email confirmation with the details of your order. Please check the details carefully and contact us immediately at [email protected] if there are any issues.
4.4. Refunds and Cancellations
Our refund and cancellation policy is as follows:
- Refunds: All ticket purchases are non-refundable unless otherwise specified at the time of purchase or required by law. Refunds may be offered under exceptional circumstances, subject to our discretion.
- Cancellations: We reserve the right to cancel any order or ticket at our discretion if there are issues with payment or suspected fraudulent activity. In such cases, you will be notified via email, and a refund will be issued if applicable.
5. Use of the Website
5.1. Website Access and Account
Access to our website is provided on a temporary basis, and we reserve the right to withdraw or modify services without notice. You are responsible for ensuring that your account information is accurate and secure.
You agree not to:
- Use the website for any unlawful purpose.
- Attempt to hack, disrupt, or interfere with the website’s functionality.
- Violate any intellectual property rights.
We may suspend or terminate your access to the website if you breach these Terms.
5.2. User-Generated Content
If you submit any reviews, comments, or other content on the website, you grant Muse Heritage Inc. a non-exclusive, royalty-free, perpetual, and transferable license to use, modify, reproduce, and distribute such content for marketing purposes.
You warrant that any content you submit is not illegal, obscene, defamatory, or violates the rights of third parties. We reserve the right to remove any content that breaches these Terms or is otherwise objectionable.
6. Intellectual Property
All content on www.heritageintheopen.com, including text, graphics, logos, images, and software, is the property of Muse Heritage Inc. or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
You may not copy, reproduce, or distribute any part of the website without our prior written consent. Unauthorized use of the content may result in legal action.
7. Limitation of Liability
Muse Heritage Inc. is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or the purchase of tickets, including but not limited to:
- Errors, mistakes, or inaccuracies of content.
- Personal injury or property damage resulting from your use of the website.
- Unauthorized access to or use of our servers and personal information.
- Any third-party services or products purchased through the website.
To the fullest extent permitted by law, our total liability for any claims arising from your use of the website or services is limited to the amount you paid for the ticket(s).
8. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Muse Heritage Inc. We are not responsible for the content, privacy practices, or accuracy of these third-party websites. You access these links at your own risk.
9. Data Protection and Privacy
We collect and process your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws. Our [Privacy Policy](link to privacy policy) explains how we collect, use, and protect your personal information when you visit our website.
By using our website, you consent to the collection and use of your personal data as outlined in the Privacy Policy.
10. Force Majeure
Muse Heritage Inc. is not liable for any failure or delay in performing its obligations under these Terms due to events beyond our control, such as acts of God, war, strikes, natural disasters, or other events considered force majeure.
11. Changes to Terms and Conditions
We may update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the website. Your continued use of the website after the changes are posted constitutes your acceptance of the revised Terms.
It is your responsibility to review these Terms periodically for any changes.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Romania. Any disputes arising from these Terms or your use of the website will be subject to the exclusive jurisdiction of the courts in Bucharest, Romania.
13. Contact Us
If you have any questions or concerns about these Terms, please contact us:
Muse Heritage Inc.
Email: [email protected]
Address: Bucharest, Romania
By using www.heritageintheopen.com, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.